ForgeAI Studio (trading as NovaStacks) is committed to making our website accessible to as many people as possible, regardless of ability, technology or circumstance. This statement explains how we approach accessibility, the measures we have taken, the limitations we are aware of, and how you can contact us if you encounter a problem.
Our commitment
We want everyone who visits novastacks.co.uk to be able to find information, understand our products and get in touch with us easily. As a software company, we believe accessible design is simply good design, and we treat it as an ongoing responsibility rather than a one-off task.
We are working towards conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA as our target standard. While we cannot guarantee that every page meets this standard at all times, it is the benchmark we design, build and review against.
Measures we take
To support accessibility across our website, we aim to:
- Use semantic structure — pages are built with meaningful HTML, including correctly ordered headings, landmarks and lists, so that content is logical and easier to navigate with assistive technologies such as screen readers.
- Maintain readable colour contrast — we aim to provide sufficient contrast between text and background colours so that content remains legible, and we try not to rely on colour alone to convey meaning.
- Support keyboard navigation — interactive elements such as links, buttons and menus are designed to be reachable and operable using a keyboard, without requiring a mouse.
- Provide responsive design — our pages are designed to adapt to different screen sizes, devices and orientations, and to remain usable when content is enlarged or zoomed.
- Include text alternatives — we aim to provide descriptive alternative text for meaningful images, so that information conveyed visually is also available to people using assistive technologies.
- Write clear content — we aim to use plain, consistent language and a clear layout so that information is easier to read and understand.
We review accessibility as part of our normal design and development process and make improvements as part of ongoing maintenance.
Known limitations
We are committed to being honest about where our website may fall short. Despite our best efforts, some areas may not yet fully meet WCAG 2.1 AA, including:
- Certain pages or components may not have been fully tested against every relevant success criterion.
- Some images, icons or decorative elements may have alternative text that is incomplete or could be improved.
- A small number of interactive elements may not yet provide the optimal experience with every assistive technology or browser combination.
- Embedded or third-party content, where used, may not always meet the same accessibility standard, as it can be outside our direct control.
Where we identify limitations, we aim to address them as part of our ongoing improvement work and prioritise issues that have the greatest impact on people's ability to use the site.
How to report an accessibility issue
If you experience any difficulty accessing or using our website, or if something on the site prevents you from completing what you set out to do, we want to hear from you.
Please contact us by email at support@novastacks.co.uk.
To help us understand and resolve the issue as quickly as possible, it is useful (though not required) to include:
- The web address (URL) of the page where you experienced the problem.
- A brief description of the difficulty you encountered.
- The device, browser and any assistive technology you were using.
Email is our only contact channel, and we aim to respond to accessibility enquiries in a timely and considered manner.
Feedback
We welcome your feedback on the accessibility of our website. Comments and suggestions help us understand where we can do better, and we treat them as a valuable part of our improvement process.
Where you raise an issue, we will review it, respond to you and, where appropriate, make changes to improve the experience for everyone. Accessibility is an area we continue to invest in as our website and products develop.
About this statement
This statement applies to the website at https://novastacks.co.uk and reflects our current approach to accessibility. We will review and update it from time to time as our website changes and as we make further improvements.
ForgeAI Studio (trading as NovaStacks) is a company registered in England & Wales under company registration number 17175307.